Manage your Plus account

A TheFlightWall Plus account is separate from the core app. The TheFlightWall app does not require an account on its own, but Plus Sync requires one to keep your schedule and linked displays together.

Private beta access

Plus Sync is in a private beta. Only invited email addresses can create an account or subscribe. Any other address sees Plus Sync is in a private beta right now. Join the waitlist and we'll email you when your spot opens.

Create an account

In the app

1. Open a FlightWall and select Flight Tracking.
2. On the Plus Sync card, select Get Started or Login.
3. Select Create account.
4. Select Continue with Google, use Apple on a supported iPhone or iPad, or select Sign up with email.
5. Select your country. Your country determines where Plus stores your data and cannot be changed later.
6. Complete the sign-up prompts.

If you signed up with email, the app shows Check your inbox. Open the confirmation link, then sign in. Otherwise the app shows You're all set; select Continue to finish account setup.

Plus account creation in the app is currently available for the United States. You can still use the Sign in tab if you already have an account.

On plus.theflightwall.com

1. Open plus.theflightwall.com and select Sign in.
2. Select Create account.
3. Enter an optional display name, your email address, and a password of at least eight characters.
4. Optionally select the checkbox to receive product news and updates.
5. Select Create account. Creating the account accepts the Terms of Service and Privacy Policy.
6. Open the confirmation link sent to your email address.

Website account creation may be disabled until Plus is available in your region. The website supports email and password authentication only.

Complete account setup

Plus opens Set up your account before the schedule workspace or subscription screen. Enter:

• Display name
• Country, if it was not captured during sign-up. It sets where your account data is stored.
• Crew role: Pilot, Flight attendant, or Other
• Default airline, used when a schedule lists flight numbers without an airline code
• Default timezone, used for manually entered times

Select Save and continue. You can change every field except Country later.

In the app, the same form appears as Set up your FlightWall Plus profile the first time you open the Plus Sync screen.

Open your account in the app

Select the account icon beside the settings gear on the home screen, or open Settings → Plus Account. The Plus account page shows the signed-in email and these actions:

• Manage subscription opens the Stripe billing portal. If it cannot open, select Manage on web.
• Manage account opens website settings.
• Sign out
• Delete account

The same actions are in the Manage account menu on the Plus Sync card, where Edit account info opens website settings.

Update your profile and email preferences

On the website, open Settings:

• Profile: update your display name, crew role, default airline, and default timezone, then select Save changes.
• Notifications: set a notification email, choose Email me when a schedule sync fails, and choose whether to receive product news. Select Save preferences. Leave the notification email blank to use your account email.

In the app, Manage account and Edit account info open these website settings.

Your account email is shown under Settings → Account but cannot be changed there.

Download your data

1. On the website, open Settings → Account.
2. Under Your data, select Request a copy.
3. When the export is ready, select Download in Settings or open the link Plus emails you.
4. Sign in if prompted, then select Download your data.

The export is a zip file with one CSV file per type of record, covering your profile, subscriptions, devices, and schedule, plus a README. You can request one export per day, and each download link is available for seven days.

Sign out

On the website, select Sign out in the header or mobile menu.

In the app, select Sign out on the Plus account page or in the Manage account menu on the Plus Sync card. The app warns that your synced schedule stops being shown on the display until you sign in again.

Delete your account

Deleting your Plus account is permanent. It immediately:

• Erases your profile, schedules, flights, and device links
• Revokes connected calendar access
• Cancels subscriptions billed through the Plus website
• Removes your Plus authentication account

Deleting the account does not cancel an App Store or Google Play subscription. Cancel a store-billed subscription in the same store before deleting the account.

To delete on the website, open Settings → Account and select Delete account under Danger zone. Type DELETE when prompted, then select Permanently delete.

To delete in the app, select Delete account on the Plus account page, review what will be erased, select Delete account, then confirm Delete.